We've all experienced poor customer service. My wife and I lament all the time that customer service seems to be declining fast everywhere we turn--but somehow not … [Read more...]
Microsoft CEO Satya Nadella Looks for These 2 Traits Before He’ll Hire Anyone
These are two qualities any leader would kill to have a greater mix of on his or her team
Microsoft is on a roll again under the leadership of CEO Satya Nadella. I gave a keynote address at their Redmond, Washington, headquarters in June and was struck by a … [Read more...]
Amazon’s ’50 Percent Rule’ Will Help You Avoid the 5 Biggest Interviewing and Hiring Mistakes
The Seattle-based company's rule and supporting process will help you get hiring right
I speak internationally and can tell you that the number one issue on most clients' minds these days is how to hire the best talent. That's why Amazon's approach … [Read more...]
