We've all experienced poor customer service. My wife and I lament all the time that customer service seems to be declining fast everywhere we turn--but somehow not … [Read more...]
4 Powerful Habits of the Most Mentally Strong, Successful People
Building these habits doesn't take brute strength--just attention to your intention
Success is no cakewalk. It takes every ounce of perseverance and strength you've got. That includes mental strength. And some people seem to have an advantage here, … [Read more...]
Ask Yourself These 5 Questions to Inspire a More Meaningful Career Move
Introspection on the right things can lead to the life you want
Every once in a while, something happens to remind us that we only get one go around on this merry-go-round called life. Regrets are something nobody wants. I decided … [Read more...]
5 Questions That Help You Determine How Truly Successful You Are
Five questions that tell you so much about what success really is.
In conducting many interviews for my books, this column, and my keynotes, I've talked to a lot of successful people. A surprising number aren't really happy though, which means … [Read more...]
Warren Buffett and Bill Gates Say They’re Friends Because They Share These Crucial Leadership Traits
This is why this odd couple being friends isn't so odd
We're often drawn to people we share common values with. When you have leaders of the accomplishment level and stature of Bill Gates and Warren Buffett, you have to pay particular … [Read more...]
Want to Be a Beloved Leader to Your Employees? Develop These 5 Habits
Practicing these five powerful tenets of leadership will make you unforgettable to employees and irreplaceable to employers
The thing I wanted more than anything “growing up” as a leader was to be unforgettable to employees–for my impact on their performance, growth, happiness, and life. Did I … [Read more...]
These are the 5 Best Ways to Invest In Yourself and Foster Happiness
True joy requires going beyond the surface to fish the depths of what brings lasting happiness.
We’ve all read about the need to take time for taking care of your health, eating right, and getting enough sleep. And the “S” on Superman’s chest stands for Superman. … [Read more...]
This is What Happens When You Don’t Embrace These 5 Values as a Leader
You know the value of values in leadership (and life). But are you aware what happens when you don't live up to some of the most important ones?
Much has been written about the importance of values at the company and individual level. Organizations that clearly define and support their values are proven to … [Read more...]
The 5 Keys to Finding the Right Mentor
You've heard plenty about the power of mentors, but lasering in on and landing the right one can be tricky. Here's how.
Bill Gates has his Warren Buffett. Luke Skywalker has his Yoda. Kanye West has his, uh, Kanye West. You’ve read or heard much on the power and importance of mentors. … [Read more...]
Learning to Lead Yourself First is the Real Secret to Great Leadership
If you want to climb the ladder as a leader, you can't miss the first rung--learning how to lead yourself. Two Indiana University experts show how.
Everyone and their mother has their secret to leadership and there’s no shortage of articles on leadership lessons extracted from virtually … [Read more...]