INSIGHTS (on leadership/self-leadership) Actor Kevin Pollak shared an interesting story about his experience filming the classic movie, A Few Good Men. … [Read more...]
Issue #83: On a Worthy Life Goal, 3 Ways to Get Better at Gratitude, and More
INSIGHTS (on leadership/self-leadership) It’s a profound goal to strive for in life. It’s a desired output you might not expect. Usefulness. It’s a worthy … [Read more...]
13 Ways to Spot a Creep and What It Says About Your Judgment, According to Science
Get this wrong and it negatively affects hiring decisions, relationships, and your social behavior
No one wants to think they're being unfairly biased. Especially when it comes to what we can see right in front of us. But psychologist Julia Shaw, author of Evil: … [Read more...]
In Shameful Apology Email to Customer, Wendy’s Manager Blames Drug Addicts and ‘Little-to-no Talent Pool’ for Team’s Bad Service
Actually, honestly is not always the best policy.
We've all experienced poor customer service. My wife and I lament all the time that customer service seems to be declining fast everywhere we turn--but somehow not … [Read more...]
Here’s How Mark Cuban and the Dallas Mavericks CEO Transformed Their Toxic Culture in 18 Months
Mark Cuban quickly took accountability, then he took action by bringing in Cynthia Marshall as CEO.
On February 20, 2018, Sports Illustrated published a report detailing the Dallas Mavericks' culture of misogyny and sexual harassment. The team then hired an … [Read more...]
In a Recent Study, Microsoft Found That the Most Successful Teams Share These 5 Traits
These are five traits you can bring to your team.
It's never been more important to understand what makes world-class teams tick. The pace of work continues to accelerate as does its scope and complexity. More business … [Read more...]
17 Sacrifices the Best Leaders Willingly Make for Their Team
Leadership is about what you give up, not just what you take on
Part of being a leader is picking the right priorities. Good leaders have a knack for knowing what to take on. Great leaders also know what to give up. True leaders … [Read more...]
