INSIGHTS (on leadership/self-leadership) Actor Kevin Pollak shared an interesting story about his experience filming the classic movie, A Few Good Men. … [Read more...]
Issue #46: On the Biggest Happiness Drain, Developing Better Judgment, and More
INSIGHTS (on leadership/self-leadership) Research from the London Business School points to the most fundamental things you forget when it comes to developing … [Read more...]
These 6 Words are the Key to a Good Relationship With Your Boss
It requires admitting something
Sometimes building a relationship with your boss is easy--you’re on the same wavelength, chemistry is there, you compliment each other well. Research shows that in at least 60 … [Read more...]
Want to Boost Your EQ Skills? Try This Powerful 5-Minute Daily Exercise
It's amazing that something as involved as emotional intelligence only involves 5 minutes per day to master it
Emotional intelligence (EQ) is the ability to be aware of, comprehend, manage, and effectively express one’s own feelings, as well as effectively interact with others and their … [Read more...]
If You’re Calling Your Adult Child’s Boss, Just Don’t (a Stunning New Study Says 11 Percent Are)
New research shows how far 'snowplow' parents will go and the damage they cause.
The recent college admissions scandal certainly shows how far some parents will go to give their kids the best. But a new study by Morning Consult … [Read more...]
13 Ways to Spot a Creep and What It Says About Your Judgment, According to Science
Get this wrong and it negatively affects hiring decisions, relationships, and your social behavior
No one wants to think they're being unfairly biased. Especially when it comes to what we can see right in front of us. But psychologist Julia Shaw, author of Evil: … [Read more...]
In 1 Powerful Sentence Warren Buffett Just Shared the Key to Leading With Empathy
The Oracle of Omaha was opining on, of all people, former baseball star turned entrepreneur Alex Rodriguez.
Warren Buffett is at it again, this time spouting nuggets of wisdom in, of all places, Sports Illustrated. The magazine interviewed him for their July 1, … [Read more...]
In Shameful Apology Email to Customer, Wendy’s Manager Blames Drug Addicts and ‘Little-to-no Talent Pool’ for Team’s Bad Service
Actually, honestly is not always the best policy.
We've all experienced poor customer service. My wife and I lament all the time that customer service seems to be declining fast everywhere we turn--but somehow not … [Read more...]
Highly Likable People Avoid These 12 Behaviors
Be great to work with, not grating
Succeeding in business is hard, why make it harder with even occasional repugnant behavior? Time and again over my 30 year career I've seen that likable people who … [Read more...]
Robin Williams Unleashed His Creativity By Doing This 1 Thing (You Can Too)
Unlocking creativity ain't easy--but some brilliant scientific and comedic minds have figured it out.
We all have self-defeating habits and do plenty to sabotage our own success. Unfortunately, it’s no different when it comes to creativity. Neuroscience research … [Read more...]