The long-term success of a company depends on its ability to spot and nurture high-potential talent. But many a leader assumes that performance … [Read more...]
These 5 Words Are What Separates Super Successful People From Those Who Get Stuck
It's the discerning factor--the difference between success and stagnation
I've always been pretty darn good at spotting people who were going to be big successes and those that were going to struggle. This skill helped me be a good … [Read more...]
7 Signs You Have All the Emotional Intelligence You Need
If all this sounds familiar, you've made serious progress in building your EQ
Emotional intelligence (EQ) is one of the most important skills to develop for success in the workplace and in life. Many benefits come from being high … [Read more...]
6 Ways to Develop Sharp Business Judgment
Good judgment is a powerhouse skill to have in business (and in life).
The best kinds of organizations to be a part of are winning organizations, ones that consistently meet or exceed lofty goals and have a confidence about them driven … [Read more...]
It’s NFL Draft Time. Here’s How to Spot High-Potential Employees in Your Organization
You too can identify and bring along the budding stars in your workplace
It's NFL Draft time, as if you didn't know. It's literally the only thing in sports that's been covered in the last two lockdown months. As a coach/team manager, there are … [Read more...]
9 Signs Your Workplace Is Emotionally Unintelligent and What to Do About It
Research shows many fleeing corporate America are driven to do so by increasingly low emotional intelligence in the workplace. And who's taking flight will surprise you (not).
Here’s a troubling trend. Other than fidget spinners I mean. Research among those recently leaving corporate life indicates a surprising thread. Guess what strength … [Read more...]
A Wendy’s Manager Sent This Shocking Apology Email to an Irate Customer (It Does Way More Harm Than Good)
Actually, honestly is not always the best policy.
We've all experienced poor customer service. My wife and I lament all the time that customer service seems to be declining fast everywhere we turn--but somehow not … [Read more...]
Highly Intelligent People Avoid Making Bad Decisions By Doing 6 Things, According to Psychology
High IQ and EQ leaders don't let themselves get caught in these six traps that lead to poor choices
Decisions, decisions. You make them all day long, big and small. It's hard enough to make the right call when you have the time, support, and resources you need, … [Read more...]
Handling Criticism in These 5 Emotionally Intelligent Ways Keeps Your Self-Confidence From Sinking
Don't let admonishment abolish your self-confidence
There's no way around it --criticism hurts. It doesn't matter if it was warranted or not, from whom it came or how pointed it was delivered (or not), it's just not fun. I'm not … [Read more...]
5 Ways Intelligent People Avoid Losing Their Temper, According to Science
Getting visibly and verbally angry never solves anything. Here's a solve for avoiding it.
Nothing good ever comes from blowing your top at work or anywhere. To be fair, I've seen when leaders lose it but admittedly get a point across, but the … [Read more...]
