There’s nothing I treasure more than helping my employees become a better version of themselves–all while being a sneaky version of myself (sometimes). It makes it even … [Read more...]
Google’s Best Leaders Use This Simple Tool to Show Care and Concern for Their Employees
The search giant ends the search for a way leaders can easily invest in employees as a whole
Google is known for studying, measuring, and systematizing just about every facet of leadership--what makes the best leaders, the best teams, and even the best email … [Read more...]
Are You a Leader With High Potential? You Are if You Answer ‘Yes’ to These 6 Questions
Future star leaders can put a star next to these six discerning questions
There may be nothing more important to an organization than spotting and nourishing high-potential leaders--the ripple effect on an organization of having such … [Read more...]
Overcome a Fear of Failure in These 6 Powerful Ways
So many, so tired, so ready for change in their work life, but fear of failure would love for you to just, not. Fight back.
I wrote an article that garnered massive readership: “I Left My Corporate Job–And These 8 Things Became Clear”. It told me two things: a) even a blind squirrel finds a nut every … [Read more...]
A Wendy’s Manager Sent This Shocking Apology Email to an Irate Customer (It Does Way More Harm Than Good)
Actually, honestly is not always the best policy.
We've all experienced poor customer service. My wife and I lament all the time that customer service seems to be declining fast everywhere we turn--but somehow not … [Read more...]
I left my corporate job and these 8 things became clear
Note to reader: what follows is the single most viral article I've written, re-shared here by popular request
Many dream about leaving behind corporate life. Reporting to no one but yourself. A seven-second commute to your screened-in porch. About four years ago, I did it. After more … [Read more...]
With Just 1 Sentence, You Can Get Along With That Difficult Co-Worker
A poor relationship with just one co-worker can drain the joy out of work. Change this for the better, and reinforce good relationships too, with this one sentence.
There are few workplace situations as draining as dealing with a difficult co-worker. And no, administering taser-therapy is not an option. I’m often asked for advice on just … [Read more...]
Highly Intelligent People Avoid Making Bad Decisions By Doing 6 Things, According to Psychology
High IQ and EQ leaders don't let themselves get caught in these six traps that lead to poor choices
Decisions, decisions. You make them all day long, big and small. It's hard enough to make the right call when you have the time, support, and resources you need, … [Read more...]
Using These 4 Words Will Create a Empathetic Work Environment
Dealing with a few afflictions my whole life has been a gift, in reality. I offer four words of perspective that have shaped my approach towards others
It’s called Charcot-Marie-Tooth disease, a neurological disorder in the family of Muscular Dystrophy. It came along with scoliosis and foot structure issues, as well as some other … [Read more...]
If You’re Making Any of These 6 Assumptions, You’re Unintentionally Holding Yourself Back From Success
Success doesn't come easy--so don't make it harder than it needs to be.
Success requires such hard work that we look for success hacks and sources of success-inducing inspiration wherever we can find them. So we sure as heck … [Read more...]
