Third grade teacher Kyle Schwartz decided one day to write a simple, open-ended question on the chalkboard. In her wildest dreams, she couldn’t have anticipated what would … [Read more...]
What Employees Need From Their Leaders RIGHT NOW (in Unprecedented Times)
It’s the same thing they’ve always needed when their world turns sideways.
To serve you all in these challenging times, I’ve been connected with the Gallup organization (the polling giants) and tapping into their data of how employees have reacted to … [Read more...]
The 7 Laws of Effectively Leading From a Distance
Uncertain Times Call For Certain Next Steps
I’ve written about remote work and working from home quite a bit in the past. With the onset of the COVID-19 pandemic, I find I no longer have to start articles on this topic by … [Read more...]
The Future of Remote Work Is Happening Now. Here’s How to Make It Work for You
The office environment that many grew up with will soon be a relic.
Remote work has gone from mainstream to rushing river. The evil coronavirus has seen to that. While the productivity boosts of working from home were getting press, as … [Read more...]
Microsoft CEO Satya Nadella Says This 1 Thing Unlocks Employee Greatness. (It’s Why Microsoft Is Winning Again)
Satya Nadella boils down Microsoft's success into one powerful, unexpected driver.
CEOs have an overwhelming amount to worry about and focus on, especially incredibly complex tech companies like Microsoft. That's why I found Microsoft CEO Satya … [Read more...]
9 Signs Your Workplace Is Emotionally Unintelligent and What to Do About It
Research shows many fleeing corporate America are driven to do so by increasingly low emotional intelligence in the workplace. And who's taking flight will surprise you (not).
Here’s a troubling trend. Other than fidget spinners I mean. Research among those recently leaving corporate life indicates a surprising thread. Guess what strength … [Read more...]
The 5 Best Things You Can Secretly Do For Your Employees
As a manager, while you should be great at your craft, no one said you couldn't be crafty. Here's how you can propel your people--with a twinkle in your eye.
There’s nothing I treasure more than helping my employees become a better version of themselves–all while being a sneaky version of myself (sometimes). It makes it even … [Read more...]
Google’s Best Leaders Use This Simple Tool to Show Care and Concern for Their Employees
The search giant ends the search for a way leaders can easily invest in employees as a whole
Google is known for studying, measuring, and systematizing just about every facet of leadership--what makes the best leaders, the best teams, and even the best email … [Read more...]
Are You a Leader With High Potential? You Are if You Answer ‘Yes’ to These 6 Questions
Future star leaders can put a star next to these six discerning questions
There may be nothing more important to an organization than spotting and nourishing high-potential leaders--the ripple effect on an organization of having such … [Read more...]
A Wendy’s Manager Sent This Shocking Apology Email to an Irate Customer (It Does Way More Harm Than Good)
Actually, honestly is not always the best policy.
We've all experienced poor customer service. My wife and I lament all the time that customer service seems to be declining fast everywhere we turn--but somehow not … [Read more...]
