There are plenty of ways to lead from the heart and showcase your emotional intelligence (or not–I’m eyeballing you, Capitol Hill). There are just as many excuses for not … [Read more...]
8 Teachable Moments to Help You Develop Your Employees
The signals are all around us if you know how to spot them--teachable moments that will greatly accelerate your people's development.
Our greatest responsibility as a leader is to help others become better versions of themselves (our second greatest is to appoint someone to run the March Madness … [Read more...]
This 1 Surprising Question Rapidly Grew Jeff Bezos’ Business (It Can For You Too)
Jeff Bezos didn't get to where he is today by asking dumb questions. His insightful twist on a standard inquiry will open up your mind--and customer's wallets.
Jeff Bezos didn’t get to be the richest man in the world recently–for six hours, when Amazon stock took an uptick–by being a dummy. (In case you were wondering, I held … [Read more...]
Google Can Identify Its Highest-Empathy Leaders In Just 5 Minutes
The search giant doesn't have to search hard for high-empathy leaders when armed with these questions
Google has perfected the use of data to help illuminate people dynamics. It tried to prove managers don't matter and instead found 10 traits of the very best ones. It … [Read more...]
This 2-Year Google Study Says Your Team Will Be Successful if They Can Answer Yes to These 5 Questions
A Google team studied 180 teams and identified telltale signs of a world-class unit
Looking back on my corporate career, there are teams I was on that stood out. I felt like I was part of something special, achieving something that could only be achieved by a … [Read more...]
A 6-Year Study Reveals the Surprising Key to Team Performance (and 9 Ways to Enable It)
A recently reported six-year study revealed that high-performing teams need to be good at this (and it's not so easy).
Psychologist John Gottman can predict whether or not a married couple will be together five years later with startling 90 percent accuracy. How does he do it? He watches them … [Read more...]
